Monthly
£29.99/month
Rolling monthly, cancel with 30 days' notice
Pricing & billing
Transparent pricing, whichever side of the rota you're on.
Providers get their first month free, then a subscription from £24.99/month plus a 10% platform fee on the hours worked and approved. Carers start free for 30 days, then a simple membership plus the same 10% fee. Families pay per booking, with no subscription.
Providers
1 month free on every plan. The trial includes the owner plus one manager seat; additional seats are £5 / user / month.
12-month term
£24.99/month
Billed monthly on a 12-month commitment
Yearly
£249/year
Paid upfront — the lowest effective rate
Every provider plan includes
- Owner + 1 manager seat included, then £5 / user / month
- Compliance checks and evidence packs included
- Self-billing invoices generated per shift, the moment you approve it
- No introduction or temp-to-perm fees
- Each home runs on its own subscription and shift board
Carers
Start free for 30 days. After that, a simple membership plus a transparent 10% platform fee on the shift value. You're paid the moment your hours are approved.
| Cost | Amount | When |
|---|---|---|
| Platform fee | 10% of shift value | Deducted automatically — the rate you see is what you take home |
| DBS check (Basic or Standard) | £61.05 | Paid during sign-up, before your check is submitted |
| DBS check (Enhanced) | £89.05 | Paid during sign-up, before your check is submitted |
| CSA CPD Training | Free for 30 days, then £10/month | Required to apply for shifts — billed monthly after your free trial |
Your DBS check fee is typically an allowable expense against your self-employed income at tax time.
Families
Pay per booking, with no subscription. The payment is held when you book and released once the visit is confirmed. Cancellations, no-shows and failed compliance checks are refunded within 3 working days.
How billing works
Carers submit hours from the app; a provider manager approves them against the booked shift. Each shift generates its own self-billing invoice automatically the moment you approve it — no billing cycle to wait for. Approval also releases the carer's pay immediately (or after 3 working days if no one acts). Shiftium handles the payment rails, so there is no cash handling on site.